Payment: Non-account holders, booking charters are required to pay in full at the time of booking. We cannot split the cost of a charter between passengers.
Check In: Call Harris Air at (907) 966-3050 the morning of the scheduled flight to touch base; check in at office one hour prior to departure time.
Bag and Gear Drop-off: Have all freight (baggage, groceries, mail etc.) at Harris Air a minimum of one hour prior to the scheduled departure time. In the event of a delay, we still require that all freight is here one hour prior to the original departure time. If having supplies at Harris Air one hour before flight is not possible, please leave items the day prior.
Maximum Weight Limits: The weight allotted for any flight includes passenger body weight and gear. If the passenger and gear weight is over the allowable payload, passengers will be asked to prioritize gear and leave excess behind. This weight limit is subject to change based on weather the day of the flight and is at the pilots discretion.
Packing your Supplies: All items should be packed in a compact and secure manner before drop off. All items must be properly secured in box/tote/duffle/backpack. Boxes must be taped securely. No grocery bags, loose items, etc. Space and weight are valuable commodities. Pack as compactly as possible. Improperly packed items may be left behind. Groceries: whenever possible have local market pack and seal boxes for you.
Change of Departure Time Fee: Charter reservation departure time changes made within 24 hours may be subject to a $200 change fee.
Cancellation: In the event you need to cancel please notify Harris Air as early as possible. Cancellations within 24 hours of flight time will be subject to a $200 cancellation fee. Any cancellations due to weather will be fully refunded.
Weather: Any flights delayed due to weather will be rolled over to the following day. Flights will be accommodated as space allows in the schedule – Rolled over flights do not take priority over the following day’s schedule.